Professional solutions

IT that holds up
through peak season

The Vallée d'Abondance welcomes thousands of visitors every winter and summer. Your IT infrastructure needs to be as reliable as the ski lifts. MAYACODES takes care of it.

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Why it's critical

An IT outage in season —
how much does it cost you?

A Friday evening in December: your till won't start. The hotel WiFi is down. Online bookings are not responding. Every hour of downtime has a direct cost. Are you prepared?

72h

Average downtime without IT support

The average time to resolve an issue when a restaurant or hotel tries to handle a critical failure on its own.

73%

Of SMEs hit by cyberattack

Businesses affected by ransomware take more than 3 weeks on average to return to normal operations.

2h

Our response time

MAYACODES contract clients benefit from a guaranteed on-site response in under 2 hours.

Our sectors

Technology at the service
of every business

Every sector has its own specific needs. We know the software, workflows and constraints of every type of establishment in the valley.

Ski hotel
Hotels & Chalets

Complete hotel
infrastructure

PMS, captive WiFi portal, self check-in terminals, CCTV, connected TVs, separate staff/guest networks. We manage everything, 12 months a year.

  • ✦Secure guest WiFi
  • ✦Captive portal branded to your hotel
  • ✦Centralised device fleet management
Restaurants & Bars

Till & payment systems
always running

Your POS software, ticket printer, payment terminal and internet connection must work without fail. We ensure service continuity during peak hours.

Ski Shops & Retail

Rental & stock
under control

Ski rental management software, stock labelling, mobile POS on the slopes, cloud connectivity. We adapt your infrastructure to the peaks of the winter sports season.

Business packages

Contracts that are
clear and transparent

No surprises. No hourly billing. A fixed monthly rate covering everything you need to work with peace of mind — with a technician based in the valley, available within 20 minutes.

Shops & Independent businesses
Start
129 €excl.VAT/month
  • Up to 3 workstations
  • 2 on-site maintenance visits/year (end of season)
  • Software updates & upgrades
  • Monthly cloud backup
  • Managed professional antivirus
  • Basic GDPR compliance
  • Online support — business hours
  • On-site response within 4h
Choose Start
Recommended · Hotels & Restaurants
Pro
249 €excl.VAT/month
  • Up to 5 workstations
  • 2 on-site maintenance visits/year (end of season)
  • Software updates & upgrades
  • 3-2-1 cloud backup · 250 GB
  • Advanced EDR antivirus + cybersecurity
  • Data recovery included
  • Full GDPR compliance
  • 7-day support — peak season
  • On-site response within 2h
  • WiFi & network management included
  • Monthly activity report
Choose Pro
Large establishments
Premium
From 449 €excl.VAT/month
  • 8 workstations
  • 2 on-site visits/year + included visits
  • Software updates & upgrades
  • 1 TB cloud backup
  • Advanced cybersecurity + EDR
  • Priority data recovery
  • Full GDPR audit + documentation
  • Priority 7-day support — 1h SLA
  • Complete network & WiFi infrastructure
  • Unlimited on-site visits
  • Dedicated outsourced IT manager
Request a quote

All prices are shown excluding VAT. 30-day trial with no commitment. Minimum 12-month commitment thereafter.
★ Vallée d'Abondance Partner rate available — contact us.

Network infrastructure

WiFi optimised for
your establishment

Even with a limited internet connection, we improve the quality and stability of your WiFi network. Through smart configuration, traffic management and professional-grade equipment (Ubiquiti, Cisco Meraki, TP-Link EAP), we deliver reliable coverage and a smooth user experience throughout every area of your property.

Site survey

Analysis of existing coverage, identification of dead zones, optimised deployment plan.

Deployment & cabling

Installation of access points, switches and routers. Neat RJ45 cabling or PowerLine/MoCA solutions where needed.

Continuous monitoring

24/7 monitoring, automatic alerts on failure, remote restart capability.

Server network infrastructure
Frequently asked questions

Everything you need to know

What exactly is covered by unlimited remote support?
Remote support covers all interventions that can be carried out remotely: software troubleshooting, updates, configuration, user assistance, and problem analysis. This represents 70 to 80% of day-to-day interventions. Physical interventions (hardware replacement, cabling) are additional depending on the contract chosen.
Do you only work during the ski season?
No, we are available 12 months a year. The summer season is actually ideal for longer-term projects: server migration, network upgrades, team training. Annual contracts cover both seasons and allow you to plan ahead before the busy period.
Do you work with hotel management software?
Yes. We have experience with the main PMS (Property Management Systems) used in the French Alps: Hôtel Protel, Guestline, Clock PMS, Medialog. We handle maintenance and liaise with software providers in the event of a complex bug.
What happens if you cannot resolve the issue?
We escalate to our specialist partners and manage the relationship with software publishers on your behalf. You have a single point of contact for all your IT problems, even when the solution involves a third party.
Is there an initial audit before signing a contract?
Absolutely — and it is free with no commitment. We carry out a complete assessment of your hardware, network and security practices. This allows us to recommend the right contract and anticipate any work needed before the season starts.
Take action

Free IT audit
for your establishment

30 minutes with us. We analyse your situation, identify your risks, and tell you what we can do — no jargon, no pressure.

Book my audit → 📞 Call now